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FTP / SFTP SETTINGS

FTP / SFTP Settings

Use SFTP (recommended) or FTPS (FTP over TLS). Plain FTP is disabled.

SFTP (SSH — recommended)

  • Protocol: SFTP
  • Host: <your-domain> (or ftp.<your-domain> if configured)
  • Port: 22
  • Username: your Plesk FTP username
  • Password: your FTP password (or SSH key)
SFTP requires SSH access to be enabled for the subscription. If it’s not enabled, contact support.

FTPS (Explicit TLS)

  • Protocol: FTP
  • Encryption: Require explicit FTP over TLS
  • Host: <your-domain> (or ftp.<your-domain> if configured)
  • Port: 21
  • Transfer mode: Passive
  • Username: your Plesk FTP username
  • Password: your FTP password

Client setup examples

FileZilla

  • Host: sftp://<your-domain> (SFTP) or ftp.<your-domain> (FTPS)
  • Protocol: SFTP or FTP
  • Encryption (FTPS): Require explicit FTP over TLS
  • Port: 22 (SFTP) / 21 (FTPS)
  • Logon Type: Normal

WinSCP

  • File protocol: SFTP
  • Host: <your-domain>
  • Port: 22
  • Username/Password: FTP user from Plesk

Cyberduck

  • Protocol: SFTP (preferred) or FTP-SSL (Explicit AUTH TLS)
  • Server: <your-domain>
  • Port: 22 (SFTP) / 21 (FTPS)

Command line (SFTP)

  • sftp username@<your-domain>

Can clients use their own domain name?

Yes — if their domain (or ftp.<domain>) points to this server.

If a client sees a certificate warning in FTPS, contact support so we can reissue the certificate for the domain.
Need help? Contact support@alterhosting.com
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